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Shipping Policy

1. Shipping Information

At Aqualine, we aim to provide clear and transparent information about our shipping policies to ensure a positive customer experience. This policy outlines our shipping methods, delivery times, and related procedures.

 

2. Shipping Locations

We offer shipping to addresses within the United Kingdom as well as internationally.

 

3. Shipping Methods and Costs

We offer the following shipping methods:

  – Standard Shipping (5 to 10 business days)

Shipping costs vary based on the size, weight, and destination of the product. You can view shipping costs during the checkout process.

 

4. Order Processing

Orders are typically processed within 1-3 business days after payment confirmation. Please note that processing times may vary during peak seasons or due to circumstances beyond our control.

 

5. Shipping Times

Shipping times depend on the selected shipping method and your location.

– Estimated delivery times are provided on individual Product Pages

– Delays may occur due to factors such as weather, holidays, or carrier issues. We will do our best to notify you of any delays.

 

6. Tracking Information

For orders with tracking, we will provide you with a tracking number once your order has shipped. You can track your package using the provided tracking number on our website or the carrier’s website.

 

7. Packaging and Safety

We ensure that products are securely packaged to prevent damage during transit, maintaining their integrity upon arrival.

 

8. Lost or Delayed Shipments

In the event of a lost or significantly delayed shipment, please contact our customer support team. We will work to resolve the issue promptly.

 

9. International Shipping

For international shipments, customs duties, taxes, and fees may apply. It is the responsibility of the customer to pay any additional charges required by customs or local authorities.

 

9. Returns and Refunds

Please refer to our Warranty & Returns Policy for information on returning items.

 

10. Contact Us

If you have any questions or need further clarification about our shipping policies, please contact us at: [email protected].

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