What is included in the Prime Ionizer Cleaner Kit?
The Prime Ionizer Cleaner Kit typically includes a pump system and necessary accessories for cleaning your water ionizer.
How often should I use the Prime Ionizer Cleaner Kit?
We recommend using the cleaner kit regularly as part of your water ionizer maintenance routine. The frequency may vary depending on usage and water quality, but typically, cleaning every few months is advisable.
Is the cleaning process with the Prime Ionizer Cleaner Kit difficult?
No, the cleaning process with our kit is designed to be straightforward and user-friendly. Clear instruction videos are available to guide you through the cleaning process step by step.
How long does the cleaning process take with the Prime Ionizer Cleaner Kit?
The cleaning process duration may vary depending on factors such as the level of mineral buildup and the specific ionizer model. However, on average, the process typically takes around 30 minutes to an hour.
Where can I purchase citric acid powder for use with the cleaner kit?
Citric acid powder, which is used with the Prime Ionizer Cleaner Kit, can be purchased from local stores or online retailers. Please note the citric acid powder must be food grade quality.
Can I use the Prime Ionizer Cleaner Kit with other ionizer models?
While the kit is optimised for the Aqualine Prime LC-11 model, it can be compatible with other water ionizer models as well. However, we recommend checking compatibility with your specific ionizer model before use.
Why use a cleaning kit instead of a cleaning filter?
Using a cleaning kit is a more effective and economical solution for cleaning your ionizer. While cleaning filters can help remove some impurities, a cleaning kit provides a thorough cleaning process. Certain models, such as the Aqualine Prime LC-11 commercial ionizer model, require the use of a cleaning kit for proper maintenance.
Can I purchase a replacement pump for the Prime Ionizer Cleaner Kit?
Yes, replacement pumps for the kit are available for purchase, ensuring continued usage and maintenance of your water ionizer.
Does the Prime Ionizer Cleaner Kit support international voltage?
Yes, the Prime Ionizer Cleaner Kit is compatible with both UK and global standards, supporting voltage ranges of 110V to 220V.
When should I perform a citric acid cleaning on my water ionizer?
You should perform a citric acid cleaning when you notice a decrease in water flow or increased white sediment in your water. It is also advisable to clean your ionizer with citric acid when the ionizer filters need to be replaced.
Does citric acid cleaning affect the quality or performance of the ionizer filters?
No, while a small amount of citric solution may come into contact with the filters during cleaning, it does not affect their quality or performance.
What warranty does the Prime Ionizer Cleaner Kit come with?
The Prime Ionizer Cleaner Kit comes with a standard 1-year warranty, ensuring peace of mind with your purchase.
2 Year Warranty 
Diego (verified owner) –
Really pleased with the Prime Ionizer Cleaner Kit! It’s been incredibly effective for the internal cleaning and descaling of my ionizer.